When Plano TX Roof Replacement falls short, we want to hear about it. This page explains how homeowners in Plano, TX and the nearby towns can raise a concern about our service, and where to turn when the problem is with a roofer.
A concern about us. Write to us on the contact page. Tell us what went wrong, about when it happened and what you'd like done. We'll review what you send and answer through the details you leave.
A concern about a roofer. The roofing companies that receive requests are businesses of their own. We don't employ, manage or supervise them, and we can't decide disputes over work, money or warranties. Even so, we'd like to know how things went. To report a sales practice you think is unfair or misleading, or a roofer who offered to cover your deductible, contact the Texas Attorney General's Consumer Protection Division. For a question about a Plano roof permit, ask the City of Plano Building Inspections Department.
A concern about insurance. Your insurance company decides your claim, so begin there if you're unhappy with how it was handled. The Texas Department of Insurance takes questions when your insurer leaves you without an answer.
No penalty. Making a complaint never keeps you from using the site or sending another request later.